Privacy Policy

Welcome to IDEAL Containers’ Privacy Policy. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, https://idealcontainers.co.ke, or interact with our services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information directly from you when you:

• Contact us via email, phone, or contact forms.
• Purchase or inquire about our products and services.
• Subscribe to newsletters or promotional materials.

Examples of personal information include:

• Your name
• Email address
• Phone number
• Billing and shipping address

1.2 Information Collected Automatically

When you visit our website, we may collect certain information automatically, such as:

• Your IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on the site
• Referral URLs

This information helps us improve the performance and user experience of our website.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and manage your orders and inquiries.
• To provide customer support and respond to your requests.
• To send you updates, promotions, or other marketing communications (with your consent).
• To enhance the functionality and security of our website.
• To comply with legal obligations and enforce our terms and conditions.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers and contractors who assist in fulfilling our services (e.g., payment processors, shipping companies).
• Legal authorities when required to comply with applicable laws or regulations.
• Business partners as part of marketing collaborations or joint ventures.

All third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any purposes other than those specified by IDEAL Containers.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that allow us to recognize your preferences and activities.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Performance Cookies: Help us analyze and improve the performance of our website.
• Marketing Cookies: Used to display relevant advertisements and promotions.

You can control or disable cookies through your browser settings, but this may affect the functionality of the website.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data.
• Secure server infrastructure.
• Regular security assessments and updates.

While we strive to protect your information, please note that no security system is completely foolproof.

6. Your Rights

You have the following rights regarding your personal information:

• The right to access, update, or delete your personal data.
• The right to withdraw consent for marketing communications.
• The right to file a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Thank you for trusting IDEAL Containers with your information.